Item: monday.com
Rating: 10
Author: Kyle MacNeill

Return on Investment

I'm now able to schedule social media posts in advance of the piece actually being published, meaning I can be proactive rather than just reactive.
It's allowed the whole team to have a full scope of what we're posting and when.
We can also track how many articles are being posted in each category (music, film etc.) each month, giving us a quick glance at the variety of content we're posting.

Use Cases and Deployment Scope

We use monday.com for our overall content calendar, which filters into both our social media content and our digital (.com) content. Our system allows us to see what articles are being written up, then follows the flow from when they are submitted, edited, published and then amplified via social media. People are notified in turn based on where they fit in along the process, and we post automatically to our main Slack channel when a new piece is published. It also allows us to house all our assets to be used on .com and socials in one place.

Pros and Cons

The automated system is incredible, allowing everything to work smoothly on its own.
The fact that you can add assets of all sizes is really helpful, so they can be accessed by the whole team.
Providing comments on individual projects is really useful, almost replaces Slack.

I'd love to see monday.com actually integrate with social media schedulers, that would be amazing.

Usability

I think it's really easy to use once you get to grips with it. My only caveat would be that I seem to remember automations were a little tricky to set up, if you were doing custom ones. I remember having some trouble with setting up the 'once/only if' parameters, but I got there in the end.

Support Rating

I've not actually accessed customer service/support (as I haven't needed to!) so can't comment on this.

Reliability & Availability

I've never had any issues with monday.com not working as designed - it's always been reliable and I trust the automations to be actioned automatically as planned.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

I'd genuinely recommend it to anyone who works in content (and I'm sure it's applicable to people in other industries, but this is where I have experience). I've tried other organisational tools, but monday.com allows me to set up a system that works for everyone (I use it with another client, too!). I'd say perhaps it's less appropriate for businesses that deal in physical, tangible products rather than digital assets.

I'd recommend monday.com every day of the week

Overall Satisfaction with monday.com