Item: monday.com
Rating: 10
Author: Angelita Larrier

Return on Investment

Time saving
Increased cross-entity and department collaboration on projects

Use Cases and Deployment Scope

It's being used in our UK team's marketing and digital transformation teams.

Pros and Cons

Review the progress of a project or task from start to finish
Automations that organise the planner for you, help notify team members, keep you on track.
The interface is clean and colourful. I look forward to visiting the board to review my workload or collaborate on projects with others. You can use GIF's and emojis in your conversations/updates and colour code everything.
There are all sorts of widgets/apps within the monday.com space that you can play around with.

Sometimes I will add something to the board and click published, for example an email to be sent out, then I will get an email telling me as a reminder the item is due and needs to be published. I think sometimes the triggers for notifications can be a little slow to catch up on what you have already done on your board.
I can't think of anything else, it's been a joy to use and improved our productivity

I think it's fairly easy to get the hang of monday.com after playing around with it and watching the tutorials. That said, there are so many possibilities to explore you can get a little lost in setting up automations and hoping they work...

Support Rating

Our success manager was very helpful and through their training/advice we have super-users within the team that are confident to pass on their knowledge. It's really comforting to know if I have any issues or questions, that we have someone we can speak to.

Reliability & Availability

The desktop app, mobile app, and browser website have worked perfectly and have been very reliable. I have not had issues with load time, glitches, lost work, crashing, etc. It has been a very smooth experience.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

In creative teams such as marketing, design, video, social media I think it's well suited. Even a small start up / small business / freelancers to keep track on projects. It's great for collaboration and as a tool for yourself to organise your workload.

I'm not sure if it would be suited for other roles that perhaps a more detailed tool.

I no longer hate Mondays! Thanks to monday.com I look forward to organising my workload

Overall Satisfaction with monday.com