Worth Every Penny
July 20, 2021

Worth Every Penny

Vickie Aldin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with monday.com

  • Time savings
  • Increased collaboration among staff and different initiatives
Monday.com is being used by my department, not by everyone at Harvard University. It helped us to maintain communication and organization before COVID, but has helped even more during COVID because we're all working remotely.
  • Organization - Monday.com has really helped us [as] a department to organize ourselves and track our work.
  • Easy to use
  • Useful and easy to follow tutorials. I love that the tutorials are easy to find and follow.
  • I would like an option to create spreadsheets similar to how a spreadsheet looks on Excel. There are some spreadsheets that I would like created on monday.com, but monday.com will not adapt to what we want the spreadsheet to look like.
Monday.com is easy to use. Those on my team that aren't as tech-savvy have been able to use monday.com. They have been able to easily access templates or features to help them create boards useful for them in their work.
I feel like the support is good, but I haven't used monday.com support as much as I'd like to or as much as I should have. However, I will be reaching out to monday.com for support on a specific board I'd like to create, so I'll have more of a response once I've done that.
The monday.com features work as designed. We have never had issues with the reliability of monday.com. It's always worked and was available whenever needed it. That is really important to us because we have so many projects/initiatives that we're working on at once that we don't have time for monday.com to stop working on us. We need to be able to access information quickly and monday.com allows us to do that.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

No

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday.com works well to help keep projects organized and it's great that you can assign specific tasks to a staff member. It also helps as a way to keep track of events and tracking which tasks have yet to be completed. I think it's great that notes are allowed for each task because it helps to include a note to explain an issue you're having completing a task. I also love how I can have the system automatically assign me to tasks added to a certain board, which is helpful because I get an email and a notification that it was assigned to me. Most importantly for our team, it's really helped with our communication. We had a hard time communicating necessary things to each staff member involved in a project which obviously left staff, like myself, frustrated. Monday.com helped us to create a timeline and once we give permissions to a staff member to view or edit the board, it helped them to feel included and at times created open conversations about said task which ultimately benefited us all.

When I was managing events, I was always concerned about my colleagues not knowing where I was on a project because I was the only one managing ALL aspects of the event, so I worried that if something happened to me no one would know where I left off. Monday.com has completely solved this problem for me.

monday.com Feature Ratings

Task Management
10
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
10
Mobile Access
10
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
8
Quotes/estimates
10
Project & financial reporting
7
Integration with accounting software
6