Overall Satisfaction with monday.com
We use monday.com to track daily tasks, new customer onboarding and following up with customer through a survey form. Our company is growing at a rapid pace and we were scrambling to keep everything streamlined in a way that created visibility to everyone involved in the tasks. On top of this, there were tasks that had opportunity to be automatized in order to create more space in everyone's day to day. Our supervisor discovered monday.com and it has been the best tool so far.
- Managing daily tasks or tasks that require follow up
- Survey forms and automation with email
- Project Management
- The survey automation linked to the email could use some updating. Currently not able to send email to multiple people in just one go or modify the email message to include our company signature
- Given time back to focus on other task that always get put off
- Created visibility across the board on currents task and workload
- Created historical data to analyze time completion, resources used and categorize
It has given me the ability to better manage the onboarding process for new customers, reactivating customers accounts, broker set up and managing existing customer accounts. From this data, I can create charts and visuals to provide on our monthly company wide meeting.
Do you think monday.com delivers good value for the price?
Yes
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
Yes
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes