Great beginner tool for social listening, but less advanced than Crimson Hexagon
August 04, 2015

Great beginner tool for social listening, but less advanced than Crimson Hexagon

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetBase

NetBase is used for social listening purposes. We use it across the department to do analysis for several brands as well as for new business opportunities.
  • Easy to build/create queries
  • Widgets are easy to build, customize and follow
  • Couldn't write in Boolean
  • Couldn't take out branded/promotional/irrelevant tweets
6 - Existing and new business, social mention analysis
  • Optimized social strategy
  • Visualisations helped explain portray data in an easy-to-explain way to clients
I actually prefer Crimson Hexagon. The interface is so much more user-friendly and provides multiple ways to manipulate data.
We are no longer using NetBase.
NetBase is well suited as an intro to social listening, but not advanced enough to manipulate the data as well.

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