Overall Satisfaction with NetBase
We use Netbase for:
- Researching sentiment of potential clients
- Researching sentiment for current clients
- Researching usage and awareness that may fuel future campaigns
- Social listening for potential positive/negative brand effects
- Active hashtag or social campaign tracking
- Netbase allows you to tune queries very well, allowing you to make real-time tweaks to get the most out of your search.
- Netbase has decent visualization.
- Netbase compiles comprehensive social data that feels complete.
- I would love to see more visualization options to make client reporting easier and more robust.
- I would like to see adoption of some basic social analytic tools that would allow me to make Netbase my go to for all social analytics.
- More visual platform support.
Community Management, Social Strategy, Analytics. These positions tend to have a lot to do with existing business, but also factor into the new business side of things regularly.
- It cuts down on time it takes for reporting.
- It makes new business pitches more comprehensive
Netbase really seemed to be the most dynamic, responsive and comprehensive tool with a great UI. The intuitive nature of Netbase cannot really be overstated.