Overall Satisfaction with Network for Good
I am currently using Network for Good's fundraising coach program and the donor management system. I am still new to navigating the system, but it is very helpful within my organization. The Network for Good donor management allows me to keep all of my contacts and data in one place. It allows me to track my giving and to see when donors have lapsed. It makes reaching out to them a breeze. I am able to send updates and thank you's electronically through the website. I can log in from anywhere to check the status of my nonprofit. I love working with my coach. He answers questions and walks me through the fundraising world. He helps to build my confidence as well. He is a great asset to my business.
- Responds quickly and efficiently to questions
- Has online support available with open hours
- Has friendly and knowledgeable staff
- Sending email updates when electronic donations are made would be helpful; this would allow us to acknowledge the donation quickly
- Having the onboarding team walk through setting up the text to give and the bank account information to make receiving money easier
- Donor management system
- Electronic communications
- Electronic giving platform
- I believe I am still too early in the game to give ROI statistics, but I can say that Network for Good has made my job so much easier. The burden of sending out communications and tracking donations has disappeared. Having everything in one spot has almost eliminated the stress that comes with tracking numbers and sending thank yous.
I am new to the non-profit world and found myself in over my head as an executive director. Network for Good is the first system that I have used, and I am so thankful for it. My first year in this role was overwhelming, and I felt lost on an island with nobody around to help or offer support. Network for Good has come in and shown me that I am not alone. They have given me access to other non-profits. The coach has shown me how to build my online presence, how to reach out to donors, and how to communicate in less stressful ways. This program has taken a lot of unnecessary stress off my plate and made my job so much more enjoyable.
Do you think Bonterra Guided Fundraising delivers good value for the price?
Yes
Are you happy with Bonterra Guided Fundraising's feature set?
Yes
Did Bonterra Guided Fundraising live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Bonterra Guided Fundraising go as expected?
Yes
Would you buy Bonterra Guided Fundraising again?
Yes