An excellent platform for centralizing and managing incentive-based initiatives
February 23, 2022

An excellent platform for centralizing and managing incentive-based initiatives

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with NextBee

We used NextBee for several functions, both internal and external. Externally, we used it to manage our customer loyalty program, which incentivized users to purchase from our brand. Internally, we used the platform to manage employee programs and incentives. For example, we had a competition where employees 'competed' with each other to create a name for one of our new products.
  • Excellent UI and easy to use/navigate
  • Good integration with Salesforce and Magento
  • Straightforward incentive management module
  • Interface can run a bit slow at times
  • Constant improvement of the platform is a good thing, but it requires ongoing learning
  • The platform is weak on workflow process establishment
  • Management of incentive programs
  • Reporting and analytics module
  • Easy to use & implement
  • More engaged and happier employees
  • Stronger brand loyalty among shoppers on our site
  • Better conversion rates on our ecommerce pages
Birdeye is an excellent platform as well, but our team found that NextBee was easier to understand and use.

Do you think NextBee delivers good value for the price?

Yes

Are you happy with NextBee's feature set?

Yes

Did NextBee live up to sales and marketing promises?

Yes

Did implementation of NextBee go as expected?

Yes

Would you buy NextBee again?

Yes

NextBee is an excellent solution when an organization has an established process for incentivizing customers or employees and they are looking for a platform to centralize and manage this process. NextBee is not as strong on the process establishment, so for companies that do not already have a solid process in place, it may not be a good fit.