Nextiva is good if you don't get any problems and need help
April 03, 2024
Nextiva is good if you don't get any problems and need help
Score 4 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
I use as a call center. I make call to clients and leads. I use it to stay in communication with those I plan t market to .
- It works daily
- It is easy to use
- It is simple
- Customer service is rude
- Customer service does not know their own products
- Customer service does not solve problems but literally makes them worse
- They do not have a CRM.
- They need to get a CRM and/or let me upload contacts to the system.
- Helps me stay in contact with customers
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
No
Did Nextiva live up to sales and marketing promises?
No
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
No