Great Phone System for Small Businesses
April 03, 2024

Great Phone System for Small Businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

As the owner of two global businesses, it is important to partner with a company that offers solutions for a simply complex need. Nextiva's high ratings and capabilities lives up to its reputation! Nextiva provided the solution for my complex set up with a simple user interface which allows me to make on-demand phone system updates based on my business demands. Nextiva is a valued partner!
  • User-friendly UI
  • Detailed self-help videos
  • Top notch onboarding experience
  • Quality check scheduling system to avoid no shows
  • Quicker response to client inquiries
  • More engaged sales team
  • Makes it easy to do business
  • Competitive rates
  • User-friendly interface

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

No

Would you buy Nextiva again?

Yes

Nextiva Feature Ratings

User templates
8
Call reports
8
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
8
Audio conferencing
8
Video screen sharing
8
Instant messaging
8
Mobile app for iOS
8
Mobile app for Android
8