Great for Small Businesses
April 04, 2024

Great for Small Businesses

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Nextiva Business Phone Service offers small businesses an affordable, feature-rich, and reliable communication solution that helps us operate more efficiently, project a professional image, and adapt to changing business needs. As a small business owner, we use the phone systems daily. With Nextiva's bundled services and scalable pricing plans, we pay only for the features and capacity we need, allowing us to avoid unnecessary expenses.
  • Communicate from anywhere with an internet connection
  • Make and receive calls
  • Access voicemail on the go
  • The web interface could be easier to navigate
  • Sometimes, the phones are slow
  • Saved thousands on phone fees

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service's unified communication platform consolidates various communication channels into a single interface streamlining communication and collaboration among employees. Features, such as instant messaging, video conferencing, and file sharing, facilitate efficient teamwork and decision-making, leading to improved productivity and performance.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
Not Rated
Answering rules
10
Call recording
Not Rated
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated