Altoona School upgrades to Nextiva
April 16, 2024

Altoona School upgrades to Nextiva

Ransy Lovoy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We are a charter school. We were using an analog line through a national phone company. We need to expand and update our phone services to VoIP. Nextiva's pricing compared very well with what we were already paying for less service. Before the switch, teachers had to go to the main office to contact parents by phone. Switching to Nextiva allowed us to put a phone in every classroom, making communication for our teachers much easier. Now, they can make parental calls from the classrooms. Having the push-to-talk option also has been great for classroom communication.
  • Customer support
  • Reliability
  • There is nothign I would change
  • Nextiva provides us with the services we need to function every day.
  • Our communication systems allow inter-classroom communictions.
  • Individual phones in the classsrooms allows teachers to make and receive calls without hving to go through the front office.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Having VoIP has been a game changer for our school. Every classroom has a dedicated phone and extension.

Nextiva Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated