Employee Review
October 19, 2021
Employee Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with NICE CXone (formerly NICE inContact)
The company I work for uses NICE CXone to do our main functions day to day, whether it is to check on a schedule or other very important applications within all our departments. Runs very smooth and is easy to use. It was one of my personal favorite applications to use on the job, as it eliminates the worry of lag or delays while working.
- Very easy to check an employee schedule or any schedule changes.
- Everything is synced into one so you get notifications for anything.
- Makes it easy to see your graded evaluations.
- Makes a lot of functions on the job to check on easier.
Not Sure
Do you think NICE CXone delivers good value for the price?
Not sure
Are you happy with NICE CXone's feature set?
Yes
Did NICE CXone live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of NICE CXone go as expected?
I wasn't involved with the implementation phase
Would you buy NICE CXone again?
Yes