Olo for life!
May 15, 2022

Olo for life!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

I use Olo on a day-to-day basis to track my sales at all my restaurants, look up orders, look up guests that need callbacks, and have no refunds. I train my general managers to look at an Olo as well in order to call our guests back to ask them to take our survey for any online or delivery orders.
  • Tracks sales
  • Has full customer information
  • Ease of access to orders for refunds
  • Refunds done in timely manner
  • Very user friendly
  • Delivery orders missing guests email address
  • Time constraint for refunds
  • Sales tracking
  • Ease of finding guest info
  • Ease of refunding
  • Saves time for employees
  • Easy to train people to use
  • Great tracking of our digital
  • Sales

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

Yes

Did implementation of Olo go as expected?

Yes

Would you buy Olo again?

Yes

Olo is user-friendly for both English and Spanish-speaking people. We use it every day in our business and it helps us track our guesses and our sales. There are graphs that show if we are trending in sales up or down which help us better navigate when writing schedules as well.