Olo for the win!
December 01, 2022

Olo for the win!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

Olo assists me in daily averages, sales, and processing refunds for guests which can become complex if they have not ordered through our online service. Olo provide assistance with being able to process a refund outside of that. I typically use Olo daily and all day long. It provides insight into aspects of guests that I wouldn’t typically have which I find fascinating. Olo has become one of my favorite things to look forward to when resolving an issue.
  • Provides information in a simplistic and non confusing way
  • Never has any issues or is “down”
  • Phenomenal customer support for any issues you do encounter
  • Just a personal preference but the color scheme could be better
  • Refund ability
  • Detailed order information
  • Being able to see popular menu items has improved our sales as we have been able to remove less popular items.

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

Yes

Did implementation of Olo go as expected?

I wasn't involved with the implementation phase

Would you buy Olo again?

Yes

Olo always is easy to access, has a wide range of information you can use to find the answer to your question. The delivery of the answer is always simple and easy to read. No complaints here. Great job!!