Overall Satisfaction with ON24
On24 is being used as the platform for our webinar program, where companies sponsor webinars, and we market them to our audience of interested scientists / chemists. We also have used it for in-house webinars, and are planning on expanding the use of the product to include its self service module.
- Customer Service
- Intuitive Platform
- Video / Audio Quality
- Better rep to customer ratio is needed I think
- Integration with marketing automation which leads to close looped reporting.
- Brighttalk,Intercall
Intercall was awful, they invoiced us wrong multiple times, their platform was not as robust and they were rude to our clients.