Item: ON24
Rating: 2
Author: Verified User

Use Cases and Deployment Scope

ON24 is currently being used as our primary platform for live and on-demand webcasting.

Pros and Cons

The online reports associated with both live and on-demand webcasts are accurate and useful.

Back end control & flexibility (i.e. event archive manipulation, live update capability, archival organization etc).
Front end functionality (Webcasting that mirrors popular media platforms for more plentiful and accurate control and a heightened user experience).
A more adaptable and flexible console builder (useful parameters would be proper page anchoring, aspect ratio for widgets, a preview before making changes live, embedding capabilities).
Audience Capacity is limited to 2500 unless otherwise requested.
Reports of Buffering have been heightened recently.

Reliability and Availability

6

It is fairly reliable however we have had heightened buffering issues, incompatibility with some of our client's browsers and archiving bugs - plus several instances over the years of outages.

Zoom is definitely more user-friendly, especially when it comes to video and screen share. It feels much more up to date and streamlined, however it does not support the same type of events as the webcasting platform.