Perfect platform (with minor weaknesses) for customer-facing webinars
May 18, 2021
Perfect platform (with minor weaknesses) for customer-facing webinars
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
ON24 is used in our department to conduct webinars which provide advanced guidelines on how to use SAP Customer Experience Products.
- Professional appearance to customers.
- Easy management of sharing resources with attendees.
- Sophisticated Q&A management.
- Reoccurring connectivity issues.
- Hard to learn for newbies.
- No editable backgrounds in webcam.
- Increased reach.
- Higher customer satisfaction.
- Enhanced brand perception.
- Integrate with CRM/marketing automation software
- Track registration and attendance
- Optimize campaign nurture programs
The business operations (online seminars) in our team were conducted via ON24 before the pandemic as well and thus our working routine with ON24 stayed the same.
We have used no other product in conducting our webinars.