ON24 in a nutshell
Updated September 05, 2021

ON24 in a nutshell

Seif Hanno | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

First we use it as a tool to get all doctors together and we sponsor the event as a company and get the doctors KOLs speakers. The problems are that we have a huge issue regarding paying the bills of the event as we need to open a PO after ON24 sends a quotation, and they need minimum 10 webcasts per PO and this is not always applicable, and also they need it before the event which is also not easy, the best option is to pay by a credit card or event by event as also in Egypt we need a hard copy and ON24 doesn’t send us a hard copy and this is a problem in the country not the company but we need to obey the country rules but if it is on credit card it would be easier for us.
  • Branding the event perfectly.
  • Strong server without any disconnections.
  • The dry run sessions are really helpful for all the users.
  • Increase the surface area of the presentations for the presenters.
  • Payment methods.
  • Sharing the screen rather than uploading it before the event.
  • Kept our meeting alive.
  • Helped us to engage better with abroad doctors.
  • Helped us in the feedback of knowing from where did the doctor attend.
  • Track registration and attendance
  • Identify and track top-engaged accounts
It was the only branded way that we could have all our meetings without having to meet and at the same time without stopping this event and it helped us more to engage abroad doctors to be speakers for the local market doctors which at the end made our meetings more powerful than the face to face ones.
It is not easy for the doctors to use this platform even if they took a detailed dry run as they are used to Zoom and it is not the same so the doctors who are speakers are mostly over 50 and they do not come familiar with the platform easily except after using it more than once and it doesn’t always happen.
Branding is the best thing that makes us use ON24 & the detailed registration pages and also the 3D virtual environment is an add on.
Well suited when we had an error regarding an event that had to be live but didn’t go live so I called the emergency number and a person signed in with his account and went the event live and it was my fault as we were not trained well on the platform and I didn’t know that I should enter as a producer not a presenter.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Participant roles & permissions
Confidential attendee list
Calendar integration
Record meetings / events
Event registration