Seven Years of Collaboration and Going Strong!
March 13, 2023

Seven Years of Collaboration and Going Strong!

Jenna Czaplewski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

We use OneCause to support the implementation and facilitation of our two annual fundraising events--our golf outing and gala. For the golf outing, OneCause helps us manage sponsorships and ticketing, as well as the sale of fixed-price packages. For our gala, we use OneCause for ticketing, sponsorships, fixed-price package sales, auctions, raffles, and more. Most recently, we have started using the new platform, which I'm very impressed with. I think the event site I can create with the new platform is more inviting and even easier to navigate than the previous product. And I love the new options, including allowing guests to check themselves in or let us know if they will pick up auction items the night of the event or at another time.
  • One-on-one and recorded training opportunities to learn how to use the platform
  • Innovates to make the platform easy for staff and guests to use and interact with
  • Customer services is knowledgeable and responsive
  • Salesforce integration
  • An "about the organization" section on the platform
  • Lessens the stress on event planning staff at my organization because the platform is intuitive and easy to use. Moreover, when there are questions, training videos are great, easily available resources.
  • Has been particularly wonderful during our gala event "raise a paddle" event, allowing real-time notice of how much we've raised. Our audience loves to see the number go up!
  • The step-by-step planning guides and suggestions ensure that we don't forget or miss any important pieces.
The platform is user-friendly and intuitive.
I have never had a poor experience with a member of the support team--from initial purchase to getting events set up to preparing for the event day. The staff is always friendly, knowledgeable, and responsive.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

OneCause is wonderful for facilitating in-person, hybrid, and virtual fundraising events.