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User Friendly App That Allows For Quick Crisis Response
July 22, 2022

User Friendly App That Allows For Quick Crisis Response

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPage

We use OnPage for 24/7 crisis work in our community. We respond to homeless and runaway youth and help to provide them with a safe option. I feel overall it is a great product and is used very effectively in the job we do. It also makes for handoff of on-call duties easier between workers. There have been some reported bug issues, however, I personally have not had an issue.
  • Alerts
  • Easy use
  • Loud communication
  • To be able to turn it off easier when on a phone call
  • Alerting crisis calls
  • Easy use
  • Quicker handoff between on-call workers
  • Quicker response times by our crisis workers
  • Easier for individuals to get ahold of us so we can help a higher volume of clients

Do you think OnPage delivers good value for the price?

Yes

Are you happy with OnPage's feature set?

Yes

Did OnPage live up to sales and marketing promises?

Yes

Did implementation of OnPage go as expected?

Yes

Would you buy OnPage again?

Yes

It is very easy to use and user-friendly. The individuals and agencies that page us are able to dial a generic phone number that goes to the on-call worker. Therefore, if there is a swap, it does not impact organizations getting ahold of our agency when they need us. We are often paged by police, hospitals, and other crisis workers so being able to get the pages is very important. There have been some reported kinks, however, it has not been an issue as a supervisor has been able to get the page.