Item: Optimizely Content Management System
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Our marketing and digital delivery teams use it to manage our business's two websites. It addresses our content storage use by allowing us to house all of our content in one place. It also provides a simple and easy-to-use CMS for us to be able to make changes on our sites without any development.

Pros and Cons

Content management
Webpage customization
Ease of use

Forms could be easier to configure - they take a long time to set up.
Allow us to configure the width of blocks within the block - we should not have to go back a page to change the size of it.

Return on Investment

It had simplified the selling of one of our products and made it a much easier customer experience for customers.

Usability

It's simple and intuitive. It doesn't require a master's degree to operate it. Most things make sense and are where they should be.

Key Insights

Do you think Optimizely Content Management System delivers good value for the price?

Not sure

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Content Management System go as expected?

Yes

Would you buy Optimizely Content Management System again?

Yes

Other Software Used

Salesforce Commerce Cloud, Salesforce Service Cloud

Likelihood to Recommend

It is well suited to allowing users to easily add and configure content on our site. It is not well suited to using images of all sizes as these often break the look and feel of the site and require further image editing, which is time-consuming.

Easy to Use!

Software Version

Overall Satisfaction with Optimizely Content Cloud (formerly Episerver Content Cloud)