Optimizely Content Management System, a complex implementation with eventual great success.
October 12, 2023

Optimizely Content Management System, a complex implementation with eventual great success.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Optimizely Content Cloud

Overall Satisfaction with Optimizely Content Management System

Our use case involves a need to create a core default website, along with numerous "franchise" websites. Each franchise website can inherit content from the base site, or have unique and distinct content. The Optimizely Content Management System solution has helped us be able to manage this implementation easily and seamlessly. We tried a number of other CMS products prior to the purchase decision, and no other product came close to meeting our very specific needs.
  • Ability to manage users in the environment
  • Allow inheritance models
  • Flexible implementation options
  • Able to separate our presentation layer from underlying APIs built separately
  • In my opinion, the interface is dated (we're implemented on version 11)
  • In my opinion, upgrade path to version 12 is unclear
  • Hosting costs are high
  • Streamlined processes
  • Consolidation of web presences
In my experience, it was 3 long and arduous years of project delays until we finally got it over the finish line. Not due to the product, nor any deficiencies. Just complexities of our use cases.
DNN could not handle the franchise model in the way that we required.

Do you think Optimizely Content Management System delivers good value for the price?

No

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

Yes

Did implementation of Optimizely Content Management System go as expected?

No

Would you buy Optimizely Content Management System again?

Yes

The product is most appropriate in situations of varying dynamic degree. Is able to integrate with external security and authentication providers.

Might be overkill for a more static site with little to no change over time.

Optimizely Content Management System Feature Ratings

WYSIWYG editor
6
Code quality / cleanliness
8
Admin section
7
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
8
Publishing workflow
8
Form generator
5
Content taxonomy
9
SEO support
9
Bulk management
9
Availability / breadth of extensions
9
Community / comment management
9
API
10
Internationalization / multi-language
7
Role-based user permissions
9