Not for everyone!
September 21, 2016
Not for everyone!
Score 1 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Oracle HCM Cloud (including Taleo)
Oracle HCM Cloud Taleo is used to manage the talent acquisition process across the entire company. Oracle HCM Cloud Workforce Compensation is used for the annual and quarterly promotion and progression cycles for the entire company. Both solutions automate our business processes.
- User interface is easier than legacy systems (Oracle eBS).
- Investing in improvements in functionality e.g. version 11 had many enhancements in the user interface.
- Support process and model. The Oracle SR process is extremely inefficient, slow and ineffective. Most of our SRs are closed with the response "Cannot be replicated". If you want action on an SR, you always have to escalate it within the SR process but also with your CSM. SRs take months for action and/or resolution.
- Integration amongst the different Cloud products is difficult and expensive.
- Production seems to be different from Test. The same test scenarios fail in Production!
- Workday
Workday is a leader. Oracle seems to copy Workday and is lagging behind them when it comes to vision and functionality.