Item: Oracle Real User Experience Insight
Rating: 9
Author: Omar Israel Sánchez Monroy

Use Cases and Deployment Scope

Oracle Database Proof used to be a great product that worked very well with PeopleSoft and other web applications. In order to have stable web applications for a big company, getting quick queries and high performance, we found Oracle as the best choice. The main trouble is the cost of implementing different databases because of the licensing.

Pros and Cons

It's easy to use.
It offers high performance.

High cost.
Training is very expensive.

Return on Investment

Executive dashboard.
RUEI can be used to monitor end-user activity and business services.

Alternatives Considered

DbProtect

DbProtect is a leading security software designed for large-sized businesses. DbProtect cloud and Oracle Real User Experience Insight can be used on-premises. DbProtect is considered more expensive to implement than Oracle Real User Experience Insight so we think it is profitable to use Oracle Real User Experience Insight rather than DbProtect.

Key Insights

Do you think Oracle Real User Experience Insight delivers good value for the price?

Yes

Are you happy with Oracle Real User Experience Insight's feature set?

Yes

Did Oracle Real User Experience Insight live up to sales and marketing promises?

Yes

Did implementation of Oracle Real User Experience Insight go as expected?

I wasn't involved with the implementation phase

Would you buy Oracle Real User Experience Insight again?

Yes

Other Software Used

Oracle PeopleSoft HCM, Oracle Database, MySQL

Likelihood to Recommend

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.

A fantastic tool that has a lot to offer

Overall Satisfaction with Oracle Real User Experience Insight