Item: Paycor
Rating: 8
Author: Allison Cline

Overall Satisfaction with Paycor

Use Cases and Deployment Scope

LINK U.S. uses Paycor for HR features and payroll processing.

Pros and Cons

Pros

Paycor's home page is easy to navigate and provides customizable information at-a-glace.
Paycor is genuinely intuitive for users at all levels.
Paycor's pay grid is very robust and significantly streamlines the payroll process.
Paycor is very responsive and supportive even when specialized and/or customized requests are not straightforward.
Paycor's feedback option and knowledge base offer opportunities to request changes and/or learn about difficult tasks.

Cons

Greater exposure and understanding to building and maintaining the general ledger and organizations within the platform would be great. Particularly how the accounts link to the departments and why.
Greater understanding of how work locations operate within the departments. Do they just house the State income tax?
Greater understanding of managing access for the organization, particularly executives and customizing access.
Report building tutorial and creating sub-strings would be wonderful. I would love to see Paycor offer live webinars where participants could ask questions with specific examples relevant to their organization.

Key Insights

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

Would you buy Paycor again?

Yes

Return on Investment

Increased payroll processing efficiency.
Improved employee experience.
Timeclocks are more difficult than previous payroll/HR vendor.

Our HR and/or payroll team has saved time, but I'm not sure how much. - We have more control over the payroll process and no longer have to wait for the vendor to confirm/carry out adjustments before we can balance and move forward. The pay grid offers a greater ability to manipulate and ensure correct data for a specific period without having to alter the employee's profile.

Usability

Data is managed more efficiently in Paycor, which makes it more accessible to the users.

Likelihood to Recommend

Paycor is a very efficient payroll processor, and the HR products are becoming stronger platforms than my initial experience. It does still seem as though Paycor is much more suited for small-to-medium sized organizations and not large at this time. Perhaps when the customer service model is stronger.

Paycor Feature Ratings

Comments

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Payroll in Paycor

Modules Used