Playvox Review
October 12, 2021
Playvox Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
Playvox is being used by a specific department. We use it to evaluate each of our employees' quality service on their interactions. It also helps us to set achievable targets and track areas of opportunity.
- Score calculation.
- User friendly.
- Outline target achievement.
- I would suggest Playvox install a recognition feature.
- Increased quality assurance.
- More motivated agents.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes