super smart site
December 27, 2021
super smart site
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
use it on monitoring agents and giving them [coaching] and we use it to improve agents skills and He fixes the errors of agents and develops skills and through Playvox we send the errors of an agent so that he can learn the next time when they encounter the same problem, how to do it by me to solve it
Pros
- Rating Agents
- Learn Agent Mistakes
- Skill improvement
Cons
- There is no nationality identification
- There are not many languages
- No conversations
- reduce errors
- Raising the level of the company's employees
- Do an excellent service
smart sheet, Slack, and identituiQ. Playvox is easy and smooth to use and explains errors easily. I have used Playvox because it explains errors in detail and clarifies the problems facing workers and ease of clarifying the problem to avoid it again and the ease of sending the right information and the ease of workers knowing about mistakes Playvox is easy and smooth to use and explains errors easily. I have used Playvox because it explains errors in detail and clarifies the problems facing workers and ease of clarifying the problem to avoid it again and the ease of sending the right information and the ease of workers knowing about mistakes
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes
Comments
Please log in to join the conversation