Overall Satisfaction with Playvox
use it on monitoring agents and giving them [coaching] and we use it to improve agents skills and He fixes the errors of agents and develops skills and through Playvox we send the errors of an agent so that he can learn the next time when they encounter the same problem, how to do it by me to solve it
- Rating Agents
- Learn Agent Mistakes
- Skill improvement
- There is no nationality identification
- There are not many languages
- No conversations
- reduce errors
- Raising the level of the company's employees
- Do an excellent service
smart sheet, Slack, and identituiQ. Playvox is easy and smooth to use and explains errors easily. I have used Playvox because it explains errors in detail and clarifies the problems facing workers and ease of clarifying the problem to avoid it again and the ease of sending the right information and the ease of workers knowing about mistakes Playvox is easy and smooth to use and explains errors easily. I have used Playvox because it explains errors in detail and clarifies the problems facing workers and ease of clarifying the problem to avoid it again and the ease of sending the right information and the ease of workers knowing about mistakes
He trains the company’s employees on repeated mistakes so that they do not do it again through the Internet, which saves time for employees to learn as quickly as possible and this improves the quality of the company and raises the level of my employees as soon as possible and makes the company expand as quickly as possible
Playvox maintains the special quality for each employee individually, which helps the manager to know the strengths and weaknesses of his employee, and this is a feature that Playvox provides to maintain the quality level in the organization and helps the employee himself in the rapid development to maintain the quality of work
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes