The Impact of playvox
December 29, 2021
The Impact of playvox
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Playvox
we use Playvox to ensure Performance Management, Coaching, Learning, the opinion of the customer, and Quality Assurance as it focused on the agent mistake the business-critical and the nonbusiness critical one, also it's focused on customer critical and no customer critical and the good thing that's we can always dispute the result as it's not Inevitable. it's considered a tool that is useful to all parts of the agent and customer and the leaders and the quality themselves as it has a quick solution and automated to all the issues.
- improve the quality
- do a coaching lesson
- learning our mistake
- Dispute the result
- increase the knowledge
- make a courses
- improve the Precision
- improve the quality and performance on all business
- improve the production of the company
- makes alot of qualification better
as Playvox is more simple and had ease of use and implementation. and I would say being able to troubleshoot. Like calling your own line from any other product. so Playvox also has no bugs or issues it just has only issues on multiple requests as you have to refresh much time to the page to appear.
Do you think Playvox delivers good value for the price?
Yes
Are you happy with Playvox's feature set?
Yes
Did Playvox live up to sales and marketing promises?
Yes
Did implementation of Playvox go as expected?
Yes
Would you buy Playvox again?
Yes