Prophix in a nutshell
- Performance Management
Overall Satisfaction with Prophix
Prophix is used by all our managers and sales people. It really has helped reduced the time with the budget / sales forecast cycle. No more, putting 100 files together and making sure the links have been updated. It really has saved us a lot of time. We use Prophix to do expense forecasting, revenue forecasting, month-end process. It really has taken over our department.
With the latest upgrade, we are using the name sets for the time dimension. This has saved me 8 hours per month. I no longer have to go into 33 templates and update the time frame. The name set has fixed this for me. Thank you Prophix for me giving me the idea!
- Lots of online training to get you started
- Great Help Desk support
- Lots of webinars to keep updated with all the new additions that they add to Prophix
- Great feedback website. I can see that the feedback that I give to Prophix actually gets their attention. A couple of my ideas have helped Prophix improved its performance.
- A lot of upgrades to new versions. Although, each upgrade gives additional functionality, it is hard to keep up with the latest version.
- Graphing is not ideal in Prophix. This is supposed to be additional graphing functionality coming out later this year.
- Speed. I wish template studio was faster to open and the data entry portion.
- Overseas. My sales people struggle with the speed even more when they are in Europe and Asia.
- Increased efficiency with regards to doing budgets/revenue forecasts
- We really have pushed Prophix by multi-purposing the product by doing budget and revenue forecasts.
- Prophix has a hard time with the number of customers we forecast (for revenue). It is just slow for the user.
- Workflows (never miss a step)
- Creating reports so you are no longer having to recreate the same report month after month
- We have integrated Prophix with our home grown BI system.
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
- After going through some training, everything seemed very easy.
- Creating a report was a breeze. We had all our reports created in a few days. And they only needed to be created once verses every month.
- SmartMonitor. I don't really understand it. And if I even did understand, we would not use it at our company.
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response