Overall Satisfaction with Prophix
Prophix is used by all our managers and sales people. It really has helped reduced the time with the budget / sales forecast cycle. No more, putting 100 files together and making sure the links have been updated. It really has saved us a lot of time. We use Prophix to do expense forecasting, revenue forecasting, month-end process. It really has taken over our department.
With the latest upgrade, we are using the name sets for the time dimension. This has saved me 8 hours per month. I no longer have to go into 33 templates and update the time frame. The name set has fixed this for me. Thank you Prophix for me giving me the idea!
- Lots of online training to get you started
- Great Help Desk support
- Lots of webinars to keep updated with all the new additions that they add to Prophix
- Great feedback website. I can see that the feedback that I give to Prophix actually gets their attention. A couple of my ideas have helped Prophix improved its performance.
- A lot of upgrades to new versions. Although, each upgrade gives additional functionality, it is hard to keep up with the latest version.
- Graphing is not ideal in Prophix. This is supposed to be additional graphing functionality coming out later this year.
- Speed. I wish template studio was faster to open and the data entry portion.
- Overseas. My sales people struggle with the speed even more when they are in Europe and Asia.
- Increased efficiency with regards to doing budgets/revenue forecasts
- We really have pushed Prophix by multi-purposing the product by doing budget and revenue forecasts.
- Prophix has a hard time with the number of customers we forecast (for revenue). It is just slow for the user.
Using Prophix
There is a handful of the managers that do the cell comments and line item details to help them budget. We use the workflow comments to help remind us of changes that we need to do in a process. It helps cuts down going two different places to get the job done.
My favorite thing about Prophix is the workflow. I feel like we are so much more efficient as a team and when we are all working together trying to finish up the month end process. We don't use the automated report distribution, template pre-population or multi-tiered allocations because we send out everything in excel. In excel we add comments and graphs to the files before we send them out.
50 - Sales people, leadership and managers
1 - Prophix really runs on its own. Besides receiving help from IT when we do an upgrade. Prophix is supported and used by the finance department to make sure that it is running successfully.
- Budgets/Forecasting
- Workflows (never miss a step)
- Creating reports so you are no longer having to recreate the same report month after month
Integrating Prophix
- We have integrated Prophix with our home grown BI system.
We were only able to capture data by the leaf level, so it we used a parent in Prophix we had to create the parent in the BI. So, that was the most difficult part of the integration.
None. We use SSIS to get the data out of Prophix and to put it into the BI system. It was helpful knowing the SSIS when we did Prophix so when we started to do SSIS for the BI we already worked out most of the issues. We have had Prophix for about 6 years and the home grown BI system for about 2 years.
Using Prophix
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- After going through some training, everything seemed very easy.
- Creating a report was a breeze. We had all our reports created in a few days. And they only needed to be created once verses every month.
- Workflows.
- SmartMonitor. I don't really understand it. And if I even did understand, we would not use it at our company.
Prophix Reliability
Prophix Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Prophix Training
Evaluating Prophix and Competitors
- Price
- Product Features
We liked the security of Prophix. With so many people in Prophix and some of things we have in Prophix are confidential we really can tailor the security depending on your role.
Prophix Implementation
Yes - We first implemented doing the financials reports (P&L) including the budgeting processes. After that was completed we worked on revenue forecasting and rolling it out to all the sales people including the global sales people. We then worked on creating the allocations for the budget process, shop order scrap and inventory reporting, and finally the consolidation piece of the financial statements.