Overall Satisfaction with QuickBooks Online
I use QuickBooks in my business to write up invoices.
- Invoice format
- Invoice structure
- Ability to send invoices
- Customer service
- Sorting out of issues is complex and frustrating
- No personal contact available. It is computer-generated assistance. When you do get to speak to a human they cannot help. You get the typical run around especially when they have a "hold" on your funds.
- QuickBooks put a hold on my customer payment and has made it impossible to communicate with them to sort it out.
- Disappointed with their customer service.
- Unhappy with their clumsy online directions that send you around and around in circles.
Do you think QuickBooks Online delivers good value for the price?
No
Are you happy with QuickBooks Online's feature set?
No
Did QuickBooks Online live up to sales and marketing promises?
No
Did implementation of QuickBooks Online go as expected?
No
Would you buy QuickBooks Online again?
No