ReviewTrackers Review
May 21, 2015

ReviewTrackers Review

Tara Roach | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Review Trackers

Emily and the ReviewTracker team has been nothing but exceptional help with our agency. Emily is always in constant contact with us and our clients getting reviews from all over the place. We are on LinkedIn, Google+, Facebook, YellowPages, and Twitter. She even e-mailed all our clients in the agency personally asking for their reviews! We love getting feedback from our clients because it lets us know EXACTLY what we are doing well and what needs improvement. ReviewTrackers helped us communicate with our younger markets easier. Our younger demographics don't typically like to fill our long reviews they get from our company; so allowing them to do it on Facebook, Google+, LinkedIn, etc., was awesome! We started to get a lot of business from being more accessible online :)
  • Communication
  • Accuracy of Ratings
  • Allows us to focus on other aspects of work; while they get reviews
  • Allowing iPad to be taken out of the office for home visits/reviews
  • More access to different demographics
  • Faster conversation
  • Better customer service
Haven't used any other products.
It's very nice to allow clients to privately review our company from home.