Item: Responsive
Rating: 10
Author: Hope Henderson

Use Cases and Deployment Scope

RFPIO is currently a product that we use throughout different departments, roles and functions throughout our organization. It is leveraged most heavily by both our sales and marketing teams across the nation.

The problems that it continues to solve for us as a rapidly growing company are the consolidation of our national resources and the ability to efficiently collaborate and share information/resources with other teammates. This tool has revolutionized our entire RFP response process and given us the ability to be more strategic, efficient and effective.

Pros and Cons

Live collaboration - the ability for multiple experts to simultaneously work on the same RFP.
Artificial intelligence - the ability for the product to continually learn what the best answers are and serve them up to our teams.
Dynamic branding - the ability for custom brand different templates by vertical, line of business, local branding, etc. with seamless transition.
Content review & moderation - the ability for our national content team to bulk review, edit and share content with our teams in a methodical way.

Teams Integration - I wish that the Teams integration was a bit more robust.

Return on Investment

Increased revenue - with our ability to respond to more proposals, we have seen amazing return on investment.
Compliance oversight - the system allows our national complaince team to review answers and ensure that responses are inalignment.
Content and brand management - RFPIO allows our marketing and design team to better manage our visual and written brand.
Faster timeline - we have been able to take a process that used to take months into a much shorter process.

Support Rating

RFPIO's support continues to exceed expectations. The system itself has a very robust help center powered by artificial intelligence that helps guide you through the system. There is a chatbot within the tool that also helps to share user guides with the audience. Apart from the support solutions with the platform itself, their support team is very responsive with calls and emails. We have had multiple salespeople and marketers get a resolution so quickly and have fantastic responses.

Likelihood to Renew

We will continue to renew our contract with RFPIO because of the amazing support, great cost and overall benefit to our processes as an organization.

Alternatives Considered

Loopio

At the time, three years ago, we evaluated Loopio as an alternative to RFPIO. Loopio didn't have the same resources as far as dynamic branding, content segmentation ability and was less price competitive than RFPIO. RFPIO also has an unlimited user model where you are not charged per user like many other RFP automation solutions. This makes the price much more scalable and also allows for creative engineering as far as use of the system.

Key Insights

Do you think Responsive delivers good value for the price?

Yes

Are you happy with Responsive's feature set?

Yes

Did Responsive live up to sales and marketing promises?

Yes

Did implementation of Responsive go as expected?

Yes

Would you buy Responsive again?

Yes

Likelihood to Recommend

RFPIO is suited for many scenarios. You can use it to arm your sales team with content and answers, you can use it for proposals and you can use it as a content management system. The uses of the system are truly endless! Think outside of the box because you can creatively leverage the system to serve the needs of many teams within your organization.

RFPIO - the solution you've been waiting for!

Overall Satisfaction with RFPIO