Rimini Street Support Review
March 21, 2024
Rimini Street Support Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Rimini Street
- Turnkey managed services
Rimini Street supports our two JDE deployments 8.0 and Xe. Both are globally used, and we use both Maintenance and support for the products.
Out of many business problems, we had an issue with PPAT message table growth, since we never purged on Xe. They came up with a solution and on the purge and we did implement it without affecting the business downtime.
Out of many business problems, we had an issue with PPAT message table growth, since we never purged on Xe. They came up with a solution and on the purge and we did implement it without affecting the business downtime.
- Tries to provide quick assistance after opening tickets
- Technical Support
- Need to provide open access to resolutions and add them to something like a knowledge base.
No Plans to upgrade