Sales Person RingCentral Review
March 15, 2024
Sales Person RingCentral Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingCentral Contact Center
I work in the sales department, therefore I use RingCentral for inbound calls we receive. We have a standard business number and I can change my alias. I can also do outbound calls, but mostly I use it for inbound.
- Inbound calls
- Mobile app
- Voice message email notification transcriptions
- push out of patches
- Improved response rate
- Increased efficiency (with VM transcriptions)
Voice message transcriptions = this is really useful for improving my overall efficiency. Not only does this transcribe the voice message received, but it also emails me the transcription so I don’t even have to enter the portal. This saves me so much time as I am often on meetings/ calls.
Fast response time = voice message transcriptions. This is useful for when I am on other calls and meetings and don’t have time to listen to them individually. I can easily receive the transcript through an email and follow up accordingly.
Mobile app = this also allows me to receive and do calls when I am on the go or away from my desk
I was not involved in the decision making process. I am a user of it.
Do you think RingCentral Contact Center delivers good value for the price?
Not sure
Are you happy with RingCentral Contact Center's feature set?
Yes
Did RingCentral Contact Center live up to sales and marketing promises?
Yes
Did implementation of RingCentral Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy RingCentral Contact Center again?
Yes