RingEX Solution for SME's
November 07, 2023
RingEX Solution for SME's
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
Due to the nature of business we have, where we use raw ingredients from plants in West Africa, I have to travel frequently to monitor our contract farmers, hence been able to get my calls on my mobile and laptop always without fail is extremely critical. When I also do trips to the UK, where we also distribute and sell our finished product, Jobelyn, making calls and receiving seamlessly with RingEX is a flawless, except of course if the internet connect is wonky. This convergence solution is necessary and optimal to us by offering connection with clients, customers and prospects while on the move.
- Receiving calls from clients in Tamale, Ghana - on the farm lands visits
- Getting voicemails from customers who leave messages about their orders
- call forwarding to assistant in the office while not in the office
- Prompt customer service response to issues
- increasing the Text count before you are charged extras
- Caller ID features
- The cost saving as against employing a traditional call management system
- The easy of use and setting up for multiple employers in the office
- That sense of global reach for a SME using a convergent solution to operation seemlessly
- Been able to use to resolve customer issues on the fly
We are a small business and haven't gotten to that level of using this solution to automate processes yet. Maybe as we expand into other regions, we would take advantage of such features. As for faster and more productivity, the impact of using RingEX that can be attributed to those qualities is immeasurable. The applicable cost is best part of using this unified solution.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
Yes
Would you buy RingEX again?
Yes