RingEX is a good VOIP System in General
March 28, 2024
RingEX is a good VOIP System in General
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with RingEX
I recently switched to RingEX for my business. I ported my number from my cell phone carrier to RingEX , and now that line is dedicated to my business. I chose RingEX because they have worked well with PC Recruiter, which is my ATS/CRM system. I love that this number is my dedicated business line, so when someone calls, they receive an introduction and professional message. Also, after business hours I set up, calls automatically go to voicemail. On the mobile app, I can view and listen to the messages if I choose or wait until the next day.
- Their tech support team is knowledgeable
- The RingEX system interfaces well with PC Recruiter; I can type my notes in real time while on the call.
- I can also send texts through RingEX
- While the tech support team is very good, the wait times can be very long.
- It took several weeks to set up SMS ability and although I was given a free 30 day trial before the monthly fee began, it took over 30 days to set it up so I couldn't really learn it for free.
- They don't offer an aut-dial function or auto voicemail function
- The positive impact is that I'm able to dial more easily and take better notes in real time. This makes me more productive.
I've been able to automate my processes for texting, emailing and dialing. I can do it all on one screen easily.
Do you think RingEX delivers good value for the price?
Yes
Are you happy with RingEX's feature set?
Yes
Did RingEX live up to sales and marketing promises?
Yes
Did implementation of RingEX go as expected?
No
Would you buy RingEX again?
Yes