Item: Sage Intacct
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We implemented Intacct for the accounting department. At some point in the future, it is in the plan to begin integrating our proprietary systems with the software to operationalize the order-to-cash process. Coming from MS Dynamics (GP), we love the ease of use in switching between entities (we leverage the multi-entity consolidation) and how simple it is to dig into transactions.

Pros and Cons

Multi-entity/global conslolidation.
Multi-currency.
User-friendly/Easy to learn and customize for your own needs.

Having used Netsuite, I miss the "GL Impact" button that showed you exactly how any transaction would affect your GL.
Having used Netsuite, I miss the tab on a vendor that showed you recent transactions (instead of Intacct, where you have to run a report to see vendor transactions).
I find Intacct's custom reports aren't as simple as a replacement for Smartlists.
Things aged past 999 days drop off the aged listing - which is super annoying.

Return on Investment

We are still in the beginning stages of implementation, but I can already see a time ROI - It's so much easier to book everything for month-end close (as well as day to day tasks).
We no longer have to do manual consolidations!

Sage Intacct Automation

We have not yet put this into place but are looking forward to implementing an AP and JE approvals flow.

Sage Intacct Extensibility

The global consolidation is magic! Once we reconcile all the entity's balance sheets, verify each Income statement, we simply click a button and voila! A set of consolidated financial statements is ready.

Ease of Integration

We had some hiccups during implementation. The biggest problem I ran into was that our VAR did not kick us off with the quickstart option. Quick start essentially forces you to include a category on all your GL accounts so that the canned reports that come with the system know where you classify everything. Without quickstart, you have to set up your own Account Groups and dimensions. This was *not* fun, and quite frankly, sort of silly - there is no drawback to using quickstart. You can still write your own reports if you don't like the way quickstart is classifying things.

I wish we had this option beforehand, honestly I'm not even sure why it is an option. Intacct should just make it a requirement so you at least have some reports right as you launch.

Alternatives Considered

From most important to less important (but still included in my decision matrix): Multi-Entity Global Consolidation functionality, Multi-Currency, the overall total annual cost of ownership + maintenance. It was far more competitive in all three key areas versus other systems I looked at (Netsuite, GP).

Likelihood to Recommend

Sage Intacct is well suited for multi entity and multi currency environments. It is incredibly customizable and well documented API allows companies to hook in their own, or third party, apps to streamline operations. Having used Netsuite in a manufacturing environment, I would say NS is better suited for anyone working with Inventory/WIP/etc.

Global Consolidation Woes No More!

Overall Satisfaction with Sage Intacct