Sage Intacct is great for remote non-profits
November 04, 2020

Sage Intacct is great for remote non-profits

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

As a Sage Intacct VAR, we use Intacct to manage all of our clients that we implemented and continue to support with our support plan. We also use Intacct internally for our finance department, but I don't know much about how we use this. We see Intacct being used in many different ways and we are always learning from our clients.

Pros

  • Purchasing approvals.
  • Financial reports.
  • Custom reports.

Cons

  • 1099 efile.
  • The increase in subscription cost does not go well with [our] clients.
Automate, automate, automate. This is always in my head as I am always looking for ways to eliminate the need for a human interaction. This will ensure that the report is always timely delivered to the correct recipients with the correct information. I see this feature being used all the time with our clients.

Do you think Sage Intacct delivers good value for the price?

Not sure

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

I wasn't involved with the implementation phase

Would you buy Sage Intacct again?

Yes

I really only have experience in Sage Intacct but I have heard that Netsuite is a good competitor. I don't know much about it all so I don't feel like I have much to offer here.
I think that Sage Intacct is a great product, but it seems that the price point puts it out of reach for a lot of our smaller non-profit clients. The cloud access is a must in today's COVID world and this is something that we would love to offer to all of our clients.

Sage Intacct Feature Ratings

Accounts payable
8
Accounts receivable
7
Cash management
9
Bank reconciliation
9
Expense management
8
Time tracking
5
Fixed asset management
6
Multi-currency support
7
Multi-division support
7
Regulations compliance
8
Electronic tax filing
1
Self-service portal
7
Global Financial Support
5
Intercompany Accounting
8
Journals and Reconciliations
8
Enterprise Accounting
5
Configurable Accounting
5
Centralized Rules Framework
5
Standardized Processes
5
Inventory tracking
5
Location management
5
Pricing
5
Order entry
8
Credit card processing
8
End-to-end order visibility
5
Reimbursement management
5
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
9
Plug-ins
6
Role-based user permissions
9
Single sign-on capability
7

Sage Intacct Support

As a support person myself, I am working with Sage Intacct support on a daily basis. I enjoy working with Intacct's team and very rarely do I ever feel like I am not being heard. Obviously nothing is perfect, and there is always room for improvement, but I feel confident that when I submit a ticket that it will be answered and dealt with correctly.

Using Sage Intacct

I might be biased since I have been using Sage Intacct for 9 years and therefore have seen it grow from almost the start. I love all the changes that keep coming out, and I know it's only a matter of time before many of the highly requested items are integrated.

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