An honest review
January 04, 2022

An honest review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Sage Intacct is the software we use for all accounting functions in our organization.
  • Tracking and Traceability
  • PO Tracking
  • Reporting
  • Layout can be improved.
  • Ability to change views can be easier
  • Document changes for POs can be easier for the end user.
  • It's created more transparency for us.
I do not utilize this side of Sage; however, from what I gather, this has been a welcomed improvement over our previous software.
We went through a third party vendor and had limitations with what could be updated or changed.

Do you think Sage Intacct delivers good value for the price?

Yes

Are you happy with Sage Intacct's feature set?

Yes

Did Sage Intacct live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Sage Intacct go as expected?

Yes

Would you buy Sage Intacct again?

Yes

Sage is laid out better and is more visually appealing and you have more flexability with finding information.
I think the PO process is great; however, I am not a fan of the conversion process. In our situation you create the PO Request, it goes through the approval process and then when the item is received you have to convert it, then it goes to accounting where they can upload documents and convert it again and .... it's too many steps. Ideally, Step 1, Submit PO Request and once approved ... 2. Receive item 3. Accounting Tech attaches invoice to Sage Record and processes it.

I also wish the Serial Number / Lot Tracking was better laid out. If I order 20 cases of an item, I want to enter in 1 lot number and then indicate how many cases I have of that particular Lot Number vs. entering the same lot number 20 different times. That seems a bit haphazard because you create an environment that could cause numbers to be transposed and the system wouldn't know to flag it as being wrong because it's relient on the end user to enter the information.

It would also be nice to have a monthly report of expiring lot numbers so when you dispose of them, you can say why you're disposing of them.

Sage Intacct Feature Ratings

Accounts payable
7
Accounts receivable
Not Rated
Cash management
Not Rated
Bank reconciliation
Not Rated
Expense management
Not Rated
Time tracking
Not Rated
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
Not Rated
Enterprise Accounting
Not Rated
Configurable Accounting
Not Rated
Centralized Rules Framework
Not Rated
Standardized Processes
Not Rated
Inventory tracking
7
Location management
7
Pricing
6
Order entry
7
Credit card processing
Not Rated
End-to-end order visibility
7
Reimbursement management
Not Rated
Dashboards
4
Standard reports
5
Custom reports
4
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
5
Single sign-on capability
4