Salesforce.com, an impressive tool for sales tracking!
January 30, 2015
Salesforce.com, an impressive tool for sales tracking!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- Force.com
Overall Satisfaction with Salesforce.com
Salesforce.com is being used to track sales leads, opportunities, pipeline, etc.
- Easy to learn, very intuitive ... I had never used it before and picked it up fairly quick.
- Nice looking charts and graphs ... very visual and more polished than most cloud products I've used in this area.
- Does a great job tracking from lead to cash at all levels (salesperson, sales manager, sales group, etc.)
- Most sales organizations seem to use it, but it is sometimes difficult to integrate with other ERP systems.
- Continue to build it out so it becomes a complete ERP system.
- Real time visibility into sales pipeline.
- Tracking closed opportunities compared to target at quarter end in real time (shown on TV screens throughout sales area)
- Excellent drill through capability down to the sales person to more easily understand each lead/opportunity.
From my experience, it seems to be the go to product for a cloud sales tool ... doesn't seem like anything else comes close to its functionality, ease of use, and BI capabilities ... depending on complexity of business, will likely require full-time dedicated resource(s) to administer.