Supplier Onboarding

Certainly with the ease of training and simple workflows the users in my group have adapted fairly quickly. Once the users gone through the steps a few times it was fairly easy to use. Supplier onboarding user experience have also been positive. Centralizing the documents upfront gives the evaluating members ease of use in making their decisions. Focusing more on the content of the data provided. Any outstanding or incomplete data are visible and can be easily addressed.

During the bring-up, I have provided the workflow inputs to our internal project manager and drove our requirements as a part of the bring-up. There were some minor workflow fixes that were scheduled and addressed timely and accordingly. Tests and bring-up was pretty seamless. User training was simple and therefore the user early adapters were quick to adjust and change.

The SAP Ariba has been able to successfully meet our needs with initial evaluation and assessment of new suppliers. The workflow has been generically implemented; however, not all suppliers have the same requirements and the flows can be varied. So it creates a little confusion when something is required and not required. The maintenance of the master data and integration has been clean so far between various systems. Some of the documents during the assessment have expiration dates i.e. ISO 9001 certificate, NDA, Conflict Free certificates. It would be great when dates are associated with these documents and sends out alert when they do expire so we can reopen a new assessment and request for the latest updates from the supplier.