Make us feel proud of SAP Again!
November 22, 2022

Make us feel proud of SAP Again!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Business Technology Platform

We loved how SAP brought in multiple new services to SAP Business Technology Platform. Especially CAP-related stuff and SAP HANA cloud. However, some services like SAP Event mesh, SAP CI/CD feel like they need more maturity, like the ability to move the code that is hosted on the backend server, too, not only on the cloud. As the backend server (GW) is also SAP, it would be great if people could push the code and move like we do when we host on cloud foundry. Event mesh availability should be in more places rather than just in one zone. We would really appreciate it if SAP gives us enough firepower to fend off AWS services so that we can push and recommend SAP Business Technology Platform in multiple aspects. We are at a disadvantage when it comes to DevOps. For example, Director/Company IT security is looking for tools that can be developed using infra as a code mechanism. SAP API Management vs. AWS API, we are lagging because we cannot really develop and integrate using DevOps. Then availability across multiple zones for event mesh. Quick turnaround on Chat in SAP support as these products are new, and when we have questions, if that is provided, I think we can take this forward in a much better way. We love your hard work in the last few years, and kindly continue the same.
  • Tight SAP integration
  • HANA Cloud
  • BAS
  • Cloud Transport Management
  • CI/CD
  • Event Mesh stability
  • Devops support
  • Fast UI Development
  • Quick POC
  • Strong connectivity with native SAP apps
The rating is purely based on how companies are dealing with the development paradigm. On a standalone basis, SAP Business Technology Platform is fine. But integration with tools like Terraform, and Jenkins (not project piper, not prepackaged CI/CD service) for any service. Error logging, integration with Splunk/Kibana/New Relic kind of, reverse integration with tools like service now to automatically flag. These kinds of things really make us stand out.
Feels like SAP Chat or Email support can be improved as the turnaround times are larger. If it's a native abap application, developers can debug and understand and figure out something before SAP comes back. But since this is a tightly packaged solution and pretty new, we need better turnaround times compared to backend stuff.
I felt API gateway is superior when it comes to DevOps integration and the number of connectors and customization, while SAP ChatBot really is a cool product and can easily triumph over AWS Chatbot or azure ChatBot. Even Sap Analytics cloud can be a real competitor for power bi, but Microsoft is giving free licenses to power bi (except for pro), and that is giving an edge in customer space.

Do you think SAP Business Technology Platform delivers good value for the price?

Yes

Are you happy with SAP Business Technology Platform's feature set?

No

Did SAP Business Technology Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SAP Business Technology Platform go as expected?

Yes

Would you buy SAP Business Technology Platform again?

Yes

It is great when customers want to see quick UI in very less time. Less money more work scenario.

SAP Business Technology Platform Feature Ratings

Ease of building user interfaces
5
Scalability
6
Platform management overhead
7
Workflow engine capability
8
Platform access control
8
Services-enabled integration
6
Development environment creation
9
Development environment replication
9
Issue monitoring and notification
3
Issue recovery
4
Upgrades and platform fixes
4