Not Easy to Use, But Powerful
July 12, 2016
Not Easy to Use, But Powerful
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SAP Crystal Reports
We use it to prepare customized reports with data from our CRM database. It is currently only used by one department and it addresses the limitations with the canned reports that exist in the database we use.
- The ability to create customized formulas is wonderful and makes it easier to only include the data needed in the report.
- The design interface makes it easy to design reports and place information where needed.
- Editing allows information to be suppressed which helps to eliminate duplicate information.
- It is not easy to use if you are looking to include advanced information like formulas. Some of the more advanced functions require some research into how to do them.
- It would be nice to be able to add additional detail sections and be able to prevent them from duplicating on every single page. It was difficult to work with this and I ended up creating a separate report in order to have it look the way I needed it to.
- The entire edit interface needs to be easier to use. When editing sections or text boxes, it takes some knowledge to know and understand how the options affect the outcome.