Overall Satisfaction with SendinBlue
SendInBlue has been chosen to replace our current in-house emailing solution. It seemed to offer all the features we were looking for, including dedicated IP at a good price.
- sendinblue provides a large set of tools, even if some of them need to be requested.
- Price is for now. below competition.
- Slow support, it took them 72 hours to answer and 24 more hours to unblock a campaign.
- UI/UX would need an important upgrade.
- Not sure yet, but reactiveness of support and the way they need to validate and revalidate all the time, may cause delays in campaigns.
SendInblue is clearly cheaper than all other marketing solutions. It is also more technical and may not suit every user. For us it s a good enhancement of our previous in house solution.