Easy to use, does the job, highly recommend
December 12, 2021

Easy to use, does the job, highly recommend

Ashao FreeSky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sendspark

We use Sendspark in our business primarily for three purposes: To communicate more quickly and clearly within our team (which it does a fantastic job) To send highly personal videos to potential clients (which it does a fantastic job) To document business systems & processes (which it does an adequate job).

Pros

  • Easily send your video in any platform (Gmail, ActiveCampaign, etc.)
  • Send your videos with an animated thumbnail which increases CTR.
  • Make recording your videos very easy.

Cons

  • There's no option to pause your recording.
  • The "upload" time between ending your recording and being able to send the video takes a little longer than Loom.
  • It lacks integrations (ex: Notion, which we use for documenting SOPs).
  • Easy to film videos.
  • Relatively quick time between filming your video and being able to send it to a prospect, client, team member, etc.
  • Animated thumbnails that increase CTR.
  • Increases engagement with potential clients (therefore increasing conversions).
  • Improves client experience (therefore increasing client retention).
  • Improves communication with team members (therefore decreasing mistakes).
I've used Loom and Bonjoro. I switched to Sendspark because it basically does what both of those do so I only need one tool instead of two.

Do you think Sendspark delivers good value for the price?

Yes

Are you happy with Sendspark's feature set?

Yes

Did Sendspark live up to sales and marketing promises?

Yes

Did implementation of Sendspark go as expected?

Yes

Would you buy Sendspark again?

Yes

It has very diverse scenarios in which it can be very helpful. Sales, documenting processes, communicating internally with your team, creating a fantastic user experience for clients, etc. I would say it's more geared towards the communication side and less towards the documentation side. Since there is no option to pause recordings, it's not the best for recording long SOP videos (though that discourages perfectionism… which is welcome with me). The ease of copying your animated video thumbnail and pasting it wherever you like makes it great for all kinds of communication.

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