Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Sharpspring as a way of following up and keeping track of leads. We also use it occasionally for current customer followup—a great system of keeping track of new and current clients, who have followed up with them, when they were contacting, and potential services they may need to be followed upon.

Pros and Cons

Fast load time
Easy to see client info
Helps keep client retention

Minor usability Issues
Reporting could be improved
Landing page automatic can be difficult

Return on Investment

Easier to keep track of follow up.
Been able to see when customers haven't been interacting to reach out in other ways
Helps client retention

Alternatives Considered

Our company has had other products in the past, but SharpSpring is my first interaction. I think it's worked out nicely!

Other Software Used

WordPress, Formstack, Mailchimp

Likelihood to Recommend

We had some issues with setting up users, but support is responsive and eager to help out. Overall, good customer support so if we ever do have issues we know that someone is there to resolve it. Being able to track and see when our potential/current customers have opened our mail has helped improve our communications which is something we needed.

I'm Glad My Company Chose SharpSpring

Overall Satisfaction with SharpSpring