Thrilled with my experience on SharpSpring so far!
May 27, 2020

Thrilled with my experience on SharpSpring so far!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

All of our employees use SharpSpring right now. We use it for CRM management, marketing automation, content creation, social media, and are branching into using even more of its capabilities soon.
  • It's very easy to keep track of everything a lead has done, in one place (opened emails, clicks, forms filled out, etc). Makes analyzing your customers simple!
  • Workflows and action groups make everything from simple tasks to complex projects much easier for you, saving you tons of time.
  • SharpSpring's customer support is unmatched. Whether I've submitted support tickets or used the instant chat feature, I am always met with friendly, helpful, and timely assistance from SharpSpring employees.
  • I'm still fairly new to SharpSpring, so I haven't run into any big problems yet.
  • We've seen past customers purchase from us again after our thorough marketing efforts through SharpSpring.
Before SharpSpring, we were juggling a lot of different platforms. We had data and customer information across Zoho, Mailchimp, Radario, and more. We've found that SharpSpring has not only made us more organized, but it's been able to streamline a lot of our marketing campaigns because everything is in one place! Furthermore, while it maybe took a little bit of time to get used to the platform, once I got enough practice under my belt, I feel that SharpSpring is easier to use and more straightforward than other platforms.
SharpSpring has been very useful in email campaigns for us so far. First, list creation and tagging features have helped to create the groups that we want to segment people into. Next, the email creation feature is pretty straightforward when you get the hang of it. Inserting images, buttons, and tracking have all been easy. Finally, being able to funnel people into different lists/groups based off of how they respond (what button they click in the email for example) has helped tremendously with marketing automation and making our life easier for future campaigns.

Constant Contact Lead Gen & CRM Feature Ratings

WYSIWYG email editor
10
Dynamic content
10
Ability to test dynamic content
10
Landing pages
10
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
Not Rated
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
10
Social profile integration
Not Rated
Dashboards
10
Standard reports
10
Custom reports
10
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
10
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated