Item: Constant Contact Lead Gen & CRM
Rating: 8
Author: Emma Ler

Use Cases and Deployment Scope

We use SharpSpring as an agency. Our company uses the platform and also implements our clients onto the platform. It solves many business problems in one complete platform. SharpSpring offers all the features competitors offer but in one platform for one price. Other software are priced per features, users or contacts. The system is easy to use and easy on the eyes making the navigation simple and adaptable to all levels of expertise. Features range from sales and marketing tools, to automation and connecting tools.

Pros and Cons

Email marketing.
Drag and drop templates.
Lead scoring.

Ease of initial use.

Return on Investment

Clients are happy with the platform.
Marketing ROI.

Alternatives Considered

HubSpot CRM

SharpSpring gives you all features in one for a better price than HubSpot. Other competitors were way to expensive for way less features. HubSpot you need to purchase the marketing and sales pro features separately which adds up. Even then, they are missing features as they are hidden behind more fees. HubSpot drags you in with the free levels, however the free levels are so basic you need to upgrade.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

I wasn't involved with the implementation phase

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Other Software Used

HubSpot CRM

Usability

Implementation is the only source of potential lag. I was not working directly with the implementation/integration team. However integration between our existing CRM and SharpSpring took longer than expected to integrate. However they offer a virtual classroom which is very helpful and their support team has been helpful with all our questions.

Support Rating

Our sales rep, Jeff was amazing and highly informative. He was able to showcase all the features in the demo and sold us on the product. Once using the product we were able to use the virtual classroom to learn with her explanation blogs featured on their website. Over all, SharpSpring has been proven useful.

Likelihood to Recommend

SharpSpring propels in the fact that it is an all-in-one purchase. You get all features for all users for one price unlike many competitors where you pay-per-use or pay per contacts/users. Having everything all in one makes it a simple tool to complete all the tasks you need. Highly organized and structured to easily find all the features.

All-in-one winner

Overall Satisfaction with SharpSpring