SharpSpring - a powerful automation tool that will connect your marketing department with sales.
May 20, 2021

SharpSpring - a powerful automation tool that will connect your marketing department with sales.

Therese Jonsson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with SharpSpring

We're a marketing automation company and use SharpSpring for all our clients, to set up funnels, email automations and build an inbound marketing strategy. Many of our clients don't have a strategy in place and don't capture all the leads available to them through forms and chatbots, and we help them with them

Pros

  • Email automations
  • CRM
  • External Campaigns measuring

Cons

  • A less cluttered UI, it can be difficult to get used to
  • Faster loading
  • Easier to navigate. Being able to go backwards in the browser and keep all the settings.
  • It has helped us to get where we are
  • It has helped us grow our company and business
  • It has helped us get more clients
SharpSpring has more powerful features, although Mautic is slightly easier to use. But if you really want to get the most out of inbound marketing and connect both the marketing department and the sales department to it, SharpSpring is a must. That's one of the strongest sides of it compared to other software, the ability to follow through, from lead to closed deal.

Do you think SharpSpring (discontinued) delivers good value for the price?

Yes

Are you happy with SharpSpring (discontinued)'s feature set?

Yes

Did SharpSpring (discontinued) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of SharpSpring (discontinued) go as expected?

Yes

Would you buy SharpSpring (discontinued) again?

Yes

Mautic (open source)
For an overall inbound marketing strategy, it's very powerful and connects the marketing department to the sales department. The automations are specifically very powerful where you have a lot of options for triggers, filters and actions. You also have delayed action and the possibility of setting actions in advance, for example before a specific date.

SharpSpring (discontinued) Feature Ratings

9.2
WYSIWYG email editor
8
Dynamic content
9
Landing pages
9
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
Not Rated
Automated sales alerts and tasks
10
10.0
Calendaring
10
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
9.0
API
9
Role-based workflow & approvals
9
Customizability
Not Rated
CRM Project Management ()
Not Rated

Comments

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